FAQ

SHIPPING & DELIVERY
We usually ship the product within 2 working days after receiving the order and try and deliver them within a week.
EASY RETURNS
After placing the order customer can cancel the order within 1 hour if he/she wish to. And in case of customer request for Refund, it will be processed through same mode within 10 working days. Products can be returned within 24 hours from the day of delivery.
TRACKING YOUR ORDER
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100% SECURE ORDERING

The visitor on our website please take a note that your name, email address and other personal information submitted on our website may be stored with us and may also appear on the website. Like other platforms our server log files also receives general information such as IP address of the visitor, cookie etc. For the financial transactions by credit card, Eastern Crafts Limited uses a 3rd party secure payment gateway provided by “PayU” and the credit card details are ‘not stored’ with Eastern Crafts Limited, instead the information is securely stored and encrypted with Visa/MasterCard.

We use ‘Cookies’ to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. ‘Cookies’ are tiny text files which our Website places on your computer’s hard drive to store information about your shopping session and to identify your computer.

FREE SHIIPPING

Guaranteed delivery in 4 working days

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100% SECURE ORDERING

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24/7 CUSTOMER SERVICE

arteastri@gmail.com